In this page you can monitor the status of each service, while you can also monitor sessions connected on the Virtual Desktop Host, Terminal Servers or Citrix Servers enabled in the farm. The status is refreshed every minute. You may also use the 'Refresh' button to manually refresh the content.

To be notified when some counters exceed a certain amount, you will need to enable the notification options. In the Notification tab you’ll be notified if some server parameters exceed what you define as appropriate.

You can choose any of the counters monitored by the 2X Terminal Server Agent and set the appropriate number accordingly. For example if you want to be notified if a terminal server is handling more than 45 sessions or if it has more than 10 disconnected sessions, simply check the appropriate checkbox and set the right amount.

After selecting which counters to monitor you must select how you would like to be notified. The 2X ApplicationServer & LoadBalancer is capable of sending you network messages to a certain computer on your network and/or send an email message to any email address of your choice.

To send a message to a computer on the network, select ‘Send warning message to this computer:’ and click on ‘...’ to select any of the available machines on your network.

To send an email to a predefined email address you must first setup the mailbox details. Select ‘Send Email to’, type in the receiver’s email address (for example, support@2x.com) and click on ‘Mailbox Setup...’.

Type in the sender address you would like to see (for example, support@2x.com) and the SMTP server address to be used. If your SMTP server requires authentication when sending emails through it, make sure you select ‘SMTP Server requires authentication’ and type in the correct username/password to be used.

One can also configure different ports for the SMTP server by append ‘:’ port. E.g. mail.company.com:465

To connect with an SMTP server that requires a secure connection enable ‘Use TLS/SSL’.

After you setup the Mailbox details, simply click Ok and then ‘Send Test Email’. The email address you type on the main Notification Tab should get the test email.

To configure the notification period that each warning message will be sent to a computer on the network or by mail, type the amount of minutes in the Notification Interval.

The Logging tab allows you to enable logging and to set the location of the log file to be used.

You may enable logging by ticking the ‘Enable Logging’ Check Box in the logging tab. You may also enable ‘Log Servers Performance’ and performance counters of each load balanced server will be saved.

Then you may also set the location of the log file to be used. The Log file will save information about the incoming connections like their originating IP address, the terminal server that was chosen and so on.

To view the contents of the log file, click the ‘View Log...’ button and to purge the log file click the ‘Clear Log File’ button.

It is recommended to backup the log file in a compressed file. This could be done by enabling the ‘Backup log file’ checkbox. Backup can be scheduled on daily, weekly or monthly basis.

Please note that the backup log file will be located in the same directory of the log file.

In this page you can enable auditing and set the location of the auditing file. The auditing log is an important and valuable tool as it can give information about the sessions opened and the total time of each session.

It is recommended to backup the audit file in a compressed file. This could be done by enabling the ‘Backup audit file’ checkbox. Backup can be scheduled on daily, weekly or monthly basis.

Please note that the backup audit file will be located in the same directory of the audit file.

In this page you can set the 2X ApplicationServer & LoadBalancer Console to check for updates by enabling ‘Check for updates when launching 2X ApplicationServer & LoadBalancer Console.’

You may also click the ‘Check Now...’ button to check for the latest updates.

In the Modules Information filed you can find information about the modules used by 2X ApplicationServer & LoadBalancer. This field will give you an overview of what files are installed and their current version. Please report this information when contacting the technical support.

For further technical support queries or further information about 2X products view contact details on this tab.

Click on ‘Send Support Request...’ button to contact 2X Support directly from the console. Fill in the required details, add an attachment if you require and click ‘Send’. You should configure your mail settings in order to contact 2X Support from 2X Console.